This integration relies on the Webhooks integration.
- Track customer requests across channels, brands, products, departments, and more
- Manage tickets and everything else in one place
- Live Chat: be available for your customers in an instant
- Multichannel: be available for your customers, whatever channel of communication they choose
- Multi-department: organize your help desk to reflect your company's structure
About Zoho Desk
Use the power of customer context to improve agent productivity, promote self-service, manage cross-functional service processes, and increase customer happiness. With nearly 60 million users worldwide accessing Zoho services, individuals, small, medium, and large organizations count on Zoho security and data protection to meet their needs. We take security very seriously and have developed a comprehensive set of practices, technologies, and policies to help ensure your data is secure.
Categories
- Notification
- Automation
Connectivity
- SIA DC-09
Requirements
On evalink side:
- evalink subscription
- Webhooks integration
On Zoho Desk side:
- Zoho Desk subscription