ALARM MANAGEMENT
Intelligent Workflows & Alarm Handling
From signal to action: Automated or operator-driven, always documented and under control.
Cut reaction time. Reduce workload. Improve consistency.
The fastest way to modern alarm operations
evalink turns alarm handling into a proactive, automated process.
Design workflows that react instantly, involve operators when needed, and ensure every step is traceable.
Key Business Benefits:
- Up to 75 % fewer manual interactions – automate routine responses and free operators to focus on what matters.
- Response time reduced by 60 % – faster workflows and intelligent routing eliminate delays.
- False alarms handled automatically – identify, classify, and close false alarms without operator input.
- One platform for all stakeholders – customers, partners, and operators collaborate securely in real time.
Less then one-week onboarding time for operators!
Build, automate, and collaborate – without coding
Automated Workflows
Automated workflows process events and trigger responses without human intervention.
Perfect for recurring events and high-volume operations.
- Real-time actions: Send SMS, emails, push notifications, or automated voice calls
- Intelligent routing: Forward alarms by site, priority, or type
- Decision logic: Check conditions, validate sensor states, apply dynamic rules
- System integration: Trigger API calls, webhooks, or SIA/DC-09 commands
- Escalation handling: Multi-level response paths with timers and fallback options
Human Control When Needed
Manual Workflows
Manual workflows give operators control in critical situations with tools for quick, informed decisions.
They are ideal for complex alarms or scenarios where human judgement is essential.
- Operator decisions: Yes/no, selection, or manual confirmation
- Manual actions: Initiate calls, dispatch teams, escalate incidents
- Integrated automation: Add the automated steps (e.g. notifications or calls) inside manual workflows
- Voice capabilities: Initiate calls, group calls, or loudspeaker announcements.
- Collaboration: Assign tasks, add notes, and hand over incidents easily
Everything connected – always accessible
Access everything in one place
Forget siloed tools and manual data transfers.
evalink connects all your operational components in one central, browser-based environment.
Making information instantly available, consistent, and secure.
Access, manage, and collaborate across all interfaces:
- evalink Platform: monitor, analyze, and automate all operations in real time.
- Installer portal: manage configurations, devices, workflows and updates centrally.
- evalink Mobile App: Your customer can: arm & disarm, view reports, adjust contacts & schedules
- Shared links: enable secure self-service and customer collaboration.
Everything works together
Eventlog & Alarm Routing
evalink unifies alarms, actions, and reporting in one reliable ecosystem.
Giving you full visibility, measurable performance, and continuous improvement.
Instant PDF reporting: Generate and send branded, timestamped PDF reports automatically after each workflow or shift. All actions, acknowledgements, and results are documented, no manual exports needed.
Workflow events & audit logs: Every step is logged and auditable.
Continuous optimization. Real-time data from workflows and reports reveals bottlenecks and improvements. Helping you refine operations week after week.
evalink Mobile App
Always in the loop
Offer your customers the freedom to handle important tasks on their own, saving time and effort.
Features:
- Push Notifications
- Always up-to-date contact list and schedules, with the ability to make adjustments
- Arm/Disarm functionalities
- Compatible with many alarm panels
- Alarm Verification
- White labeling: Custom branding so your customers instantly recognize your company
evalink marketplace
Integrate with your favorite apps
Connect, extend, and integrate with your preferred solutions on the market.
Efficiency gain
Relieve your teams from repetitive and manual tasks. Use smart workflows and communicate with your partners via portals.
Data-driven decisions
Gain a better understanding of customer needs and process execution. Dashboards provide you with the right information to make the right decisions.
Fully managed platform
Free yourself from dependency on expensive and infrequent IT experts. Our evalink alarm management platform is fully managed.
Certified solution
Do not be afraid of an audit. We have all the necessary certificates to perform audits successfully.
Digital communication
Free your team from dozens of calls. Establish digital communication with your partners. Our portals and our customer app are the right tools for the job.
Cost transparency
Be ahead of your costs. We run a SaaS business model that gives you total cost transparency for each connected site.
evalink
Be the hero of your workflows
With evalink, you take control. From simple automations to highly complex workflows, you build and adapt processes exactly the way your business needs them. Connect any system with APIs, protocols, or legacy signals and turn complexity into clarity.
No limits. No dependencies. Just the freedom to innovate and grow.
Turn your team into workflow heroes and get ready for today and the future.
The only end-to-end certified browser based alarm management platform
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