JOBS MANAGEMENT
The smartest way to assign, track & complete tasks
From alarms to maintenance to customer actions — evalink Jobs turns every task into a clear, guided flow.
Tasks can be created manually, automatically from workflows or events, or set to recur.
Assign them to operators, installers, patrol teams, or even customers, and keep every step documented and under control.
Reduce workload. Increase efficiency. Improve service quality.
Manage jobs for or modern monitoring centers
evalink Jobs turns task handling into a structured, proactive process.
Tasks can be created automatically from events, operator actions, or workflows — and assigned to operators, installers, patrol teams, or even customers.
Every step is documented, transparent, and easy to track.
- Significantly fewer manual interactions – automate routine tasks and free operators to focus on what truly matters.
- Faster resolution times – clear assignments and automated triggers remove delays and guesswork.
- Higher service quality – no lost tasks, no forgotten follow-ups, every action is traceable.
- One platform for all stakeholders – operators, installers, patrol units and customers collaborate in real time.
- Better scalability – recurring jobs, automation and clear responsibilities reduce operational overhead.
Automation assigns every job to the right team instantly!
Triggered by what truly matters
Jobs created automatically, manually, or on a schedule
evalink Jobs adjusts to the daily reality of a monitoring center.
Tasks can start from people, events, or system logic — always routed to the right team at the right time.
- Automatic creation - Generated by alarms, events, conditions or workflow rules.
- Manual creation - Operators create jobs instantly during live handling.
- Recurring schedules - Perfect for maintenance, follow-ups and routine checks.
- Cross-team assignment - Jobs can be sent to operators, installers, patrol units or even customers.
One system. Every role.
Assign jobs to the people who can solve them
Jobs in evalink can be routed to any role involved in your security operations.
Everyone gets only the tasks relevant to their responsibilities — fast, clear and without confusion.
- Operators - For follow-ups, documentation and operational handling.
- Installers & Sub-Installers - For technical checks, configuration work and maintenance.
- Patrol & Response Teams - For on-site verification and physical interventions.
- Customers (via evalink Mobile) - For simple tasks like cleaning cameras or adjusting schedule.
Simple to handle. Easy to track.
Clear execution with comments, status updates and proof-of-work
Once a job is assigned, everything happens in one place.
Teams can comment, document, update the status and attach photos or notes — giving your monitoring center full transparency over every step.
- Status updates - Every job moves through clear states: open, in progress, completed.
- Comment threads - Communication stays inside the job: No emails, no calls, no lost information.
- Attachments - Photos, documents and notes serve as proof-of-work and technical guidance.
- Full traceability - Every action is timestamped and visible for audits and review.
Automation everywhere
Create jobs automatically from workflows, events or the API
evalink Jobs connects seamlessly with your existing logic.
Jobs can be triggered by events, workflows or external systems — ensuring tasks appear exactly when action is needed.
No manual coordination. No delays. Just clean, automated task creation.
Workflows
“If X happens, create job Y.”
Perfect für Follow-ups, Checks oder Eskalationen.
Events (z. B. Kamera, Panel, Sensor)
Eine Kamera meldet Verschmutzung oder ein Gerät verliert die Verbindung → Job wird automatisch erzeugt.
API-Triggered Jobs
Externe Systeme können Jobs direkt erstellen und an Teams oder Kunden zuweisen.
System Conditions
Supervision loss, battery low, tamper, offline devices → automatische Joberzeugung für Installer oder Kunden.
evalink marketplace
Integrate with your favorite apps
Connect, extend, and integrate with your preferred solutions on the market.
Efficiency gain
Relieve your teams from repetitive and manual tasks. Use smart workflows and communicate with your partners via portals.
Data-driven decisions
Gain a better understanding of customer needs and process execution. Dashboards provide you with the right information to make the right decisions.
Fully managed platform
Free yourself from dependency on expensive and infrequent IT experts. Our evalink alarm management platform is fully managed.
Certified solution
Do not be afraid of an audit. We have all the necessary certificates to perform audits successfully.
Digital communication
Free your team from dozens of calls. Establish digital communication with your partners. Our portals and our customer app are the right tools for the job.
Cost transparency
Be ahead of your costs. We run a SaaS business model that gives you total cost transparency for each connected site.
evalink Jobs
Be the orchestrator of every task in your operations
With evalink Jobs, you take control of your entire task flow. From simple follow-ups to complex multi-team assignments, every job is created, routed, and completed exactly where it belongs.
Automations, workflows, events, and API triggers work together to ensure that the right team acts at the right moment — operators, installers, patrol units or even customers.
No chaos. No guessing. Just clarity, speed, and full accountability.
Turn your teams into task-handling experts and get ready for a new era of operational efficiency.
The only end-to-end certified browser based alarm management platform
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