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Protectas Switzerland is the First Alarm Receiving Center to Integrate Automated Video Alarm Handling From Eagle Eye Networks and Sitasys
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4 minutes read

Alarm receiving centers are streamlining their operations for handling video alarms by monitoring and acting upon them automatically from the Sitasys’ evalink alarm management platform, bringing significant operational advantages to service operation centers.

AmsterdamProtectas, the Swiss subsidiary of the Swedish Securitas AB Group (which has no connection with Securitas AG) has joined forces with Eagle Eye Networks and Sitasys, respectively, the global leader in cloud-based video surveillance and the Swiss leader in automated cloud-based alarm management, to implement a “Cloud-to-Cloud” surveillance solution into their existing operations system. This integration connects Protectas’ security operations centers with automated video detection to carry their intervention services across Switzerland.

“The world of technology is rapidly changing,” says Pascal Hulalka, CTO at Protectas. “People who want to keep up with developments and at the same time benefit from professional services need to be able to take advantage of appropriate offerings in the market. The integration of cloud solutions in the security field allows users to exchange data digitally, save time, reduce operations to a minimum, and avoid unnecessary intervention costs thanks to automated audio and/or video detection.”

Sitasys used Eagle Eye Networks RESTful API platform and Big Data Video Framework™ to rapidly develop and deliver a unique cyber-secured integration between its Sitasys’ evalink automated cloud-based alarm management platform and the Eagle Eye Networks cloud-based video surveillance platform. The integrated system allows users to connect video analytics with smart workflows and automate operational processes. Additionally, users can index, search, retrieve, and analyze video based on alarms from the Sitasys’ evalink platform. The integration and verification process saves time, reduces operations to a minimum, and prevents unnecessary intervention costs. Recently, Sitasys and Eagle Eye Networks also implemented that with Advanced Analytics from Eagle Eye Cloud VMS where alarms can be monitored and acted upon automatically from the Sitasys’ evalink alarm management platform, bringing significant operational advantages to service operation centers.

This new alliance is part of the collective efforts to bring together key industry players and will provide the following advantages:

  • Pooling of knowledge and know-how of experts in the security and video industry
  • Multi-protocol alarm and video security platform
  • Open and secure platform offering flexibility and scalability
  • Two security operations center for redundant national coverage.

“We knew when we started the conversation with Sitasys that a true Cloud-to-Cloud video and alarm integration would provide great value to Alarm Receiving Centers. Now that the largest Alarm Receiving Center in Switzerland, Protectas has decided to adopt this solution, we are sure this is just the beginning of how we contribute to making a better, more integrated Security Ecosystem with our open API strategy.” - Rishi Lodhia, Managing Director at Eagle Eye Networks EMEA.

“I am delighted that our partner Sitasys, a dynamic and innovative Swiss company, has integrated the Eagle Eye Networks solution. Many of our business and private customers could benefit from this technological improvement. Protectas, a pioneer in security technology, will be able to offer more remote monitoring services based on the latest digital solutions.” - Pascal Hulalka, CTO at Protectas.


Protectas SA belongs to the Swedish Securitas AB, the knowledge leader in security (which incidentally is not affiliated with the Swiss company of the same name, Securitas AG). From a broad range of services of specialized guarding, technology solutions, and consulting and investigations, we customize offerings that are suited to the individual customer’s needs, to deliver the most effective security solutions. Everywhere from small stores to airports, our 355,000 employees worldwide help make your world a safer place.


Sitasys is a dynamic Swiss company located in Solothurn, providing the innovative alarm management platform evalink, best-in-class fingerprint identification, and secure communication. Our strength is in the profound market understanding and development of state-of-the-art technologies. Our passion is solving problems and delivering solutions everybody loves. Therefore, we closely watch the market and listen to our customers. We want to make complex things simple and create great customer experiences. Whenever we could make someone’s day easier, it was a good day. For more information, visit www.sitasys.com.

Press contact Sitasys AG: communication@sitasys.com


Founded in 2012, Eagle Eye Networks, Inc., is #1 in cloud video surveillance worldwide, addressing the needs of businesses, alarm companies, security integrators, cities, and individuals. Eagle Eye’s 100% cloud-managed solutions provide cloud and on-premise recording, bank-level security and encryption, and broad analog and digital camera support – all accessed via the web or mobile applications. Businesses of all sizes and types utilize Eagle Eye solutions for operational optimization and security. All Eagle Eye products benefit from Eagle Eye’s developer-friendly RESTful API platform and Big Data Video Framework™, which allow for indexing, search, retrieval, and analysis of live and archived video. Eagle Eye’s open Video API has been widely adopted for integration in alarm monitoring, third-party analytics, security dashboards, and point-of-sale system integrations.

Eagle Eye sells its products through authorized global resellers and installation partners. Headquartered in Austin, Texas, USA, Eagle Eye has offices in Europe and Asia-Pacific. For more information, please visit www.een.com or call +1-512-473-0500 (US), +31 (0) 20 26 10 460 (EMEA), or +81-3-6868-5527 (JP).

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