The Generic Sur-Gard Receiver integration is a fast intermediate solution that allows for efficient and structured migration of your alarm management infrastructure to evalink. The Generic Sur-Gard Receiver lets you connect evalink to multiple devices with thousands of end-user devices that use it as a proxy to deliver alarms. Your alarms will then be forwarded to evalink via an intermediate Sur-Gard-compatible device - such as Telesignal TCR 3000.
Key Features
- Fast migration: Bridge legacy infrastructure with evalink without replacing hardware.
- Proxy-based communication: Use an intermediate Sur-Gard-compatible receiver for alarm delivery.
- Massive scalability: Connect thousands of panels and devices easily.
- Structured migration: Move to cloud-based alarm workflows step by step.
- Seamless integration: Forward events to evalink with minimal configuration changes.
- High reliability: Ensure stable alarm transmission during the migration phase.
Benefits
- Future-ready: Transition to cloud-based alarm management at your own pace.
- Minimal disruption: Keep existing devices and communication paths in place.
- Cost-effective: No need for large upfront investments or hardware swaps.
- Centralized control: Aggregate alarm data from multiple sources directly in evalink.
- Operational continuity: Run old and new systems in parallel during the migration process.
Compatible Alarm Panels and Communicators
The Generic Sur-Gard Receiver integration is compatible with a wide range of alarm panels, transmitters, and communicators that use the Sur-Gard or Fibro protocol. This includes, but is not limited to:
- DSC PowerSeries / Neo / MaxSys
- Honeywell Galaxy and Vista panels
- Texecom Premier Elite series
- Paradox EVO / Spectra series
- Siemens SPC / Sintony panels
- Pyronix Enforcer / Matrix
- Interlogix / UTC / GE Security panels
- Optex and Takex alarm communicators
- Telesignal TCR 3000 receiver solutions
- Satel Integra series
- Inim SmartLiving panels
- Bentel KYO / Absoluta series
- Risco LightSYS / ProSYS series
- Siemens / Vanderbilt SPC panels (via FlexC or Sur-Gard bridge)
These devices can connect to evalink via a Sur-Gard-compatible receiver acting as a proxy, or directly through IP/UDP communication when supported.
About Sur-Gard / Fibro
Sur-Gard is one of the most widely used protocols for alarm transmission worldwide and is supported by a large number of manufacturers and devices.
Fibro is a common variant designed for IP- or UDP-based communication, especially used in modern IP communicators.
With the integration into evalink, existing systems can be easily connected and enhanced with modern cloud, workflow, and automation features — without complex migrations or hardware replacements.
- Generic Receivers
- Alarm Forwarding
Requirements
On the evalink side:
- Active evalink subscription
- Integration permissions enabled